Patient Support Specialist

We are seeking a dedicated and detail-oriented individual to join our team as a Patient Support Specialist. In this role, you will be responsible for assisting patients via phone calls, emails, and chat to facilitate their appointment scheduling and rescheduling needs.

Responsibilities:

Assist patients in scheduling, rescheduling, and canceling appointments via email, and through chat services.
Provide excellent customer service to patients, addressing their inquiries, concerns, and requests promptly and professionally.
Maintain patient records and appointment schedules in the Electronic Medical Records (EMR) or Electronic Health Records (EHR) system.
Verify patient insurance information and eligibility, as needed.
Educate patients on appointment procedures, required documentation, and any pre-appointment instructions.
Ensure compliance with patient confidentiality and data protection regulations.

Requirements:

Previous experience in US-based customer support, patient support, or a related role.
Proficiency in using Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems.
Strong english communication skills, both verbal and written, with the ability to effectively interact with patients and healthcare professionals.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize tasks in a fast-paced environment.

技能

Coordination Skills IT Support Responsibilities Fluent in Engslish Communication Skills Relations Management Skills

工作详细内容

全部职位:

1 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

电话预约已成功，我们的专家会在短时间内与你联系:

3年

在之前申请:

Jul 03, 2025

发布日期:

Jun 03, 2025

Prima Systems

· 301-600 员工 - 拉合尔

关注

Prima Systems enables its clients over the whole Enterprise Technology to stack with separated industry arrangements. We modernize Business Process Outsourcing and make everything secure, adaptable and coordinated across open, private and half mists. Partnership is at our core. Our client relationships are about more than just the work we do, they are a huge part of who we are. At BPO Bench, we consider the success of our clients as a barometer of how successful we are. The Enterprise Technology Stack incorporates IT Outsourcing, Cloud and Security, Applications, Analytics and Engineering. We join long periods of experience running crucial frameworks with the most recent advanced developments to convey better business results and new degrees of execution, intensity and encounters for our clients and their partners. Prima Systems puts resources into three key drivers of development: People, Customers and Operational Execution. Our broad network helps drive coordinated effort and influence innovation freedom.