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- Lead the Sales Support team to ensure smooth operations.
- Set targets, Help Team to achieve, monitor performance, and motivate the team.
- Ensure high customer satisfaction and quality standards.
- Organize training to enhance team performance.
- Sales Department: Collaborate on lead generation, sales strategy, and customer handling.
- Operations Team: Coordinate for seamless service delivery and issue resolution.
- Clients: Direct interaction to resolve issues, ensure satisfaction, and build relationships.
Vendors/Partners: Manage partnerships and support services when needed.
EDUCATIONAL QUALIFICATION:
(BBA, MBA), Marketing or Sales
ESSENTIAL EXPERIENCE:
- 3 - 5 years of professional experience
- At least 2 years in sales or customer support team leadership
- Experience in international markets or BPO industries.
- Fluent in English (written and spoken)
- Experience in achieving sales targets
- Proficient in CRM tools and sales software
- Ability to work flexible hours or shifts
Professional Employers (Pvt) Ltd
PEOPLE delivers business, strategic and human capital solutions, which give a new life to your business and take your organization to a new growth trajectory. Our unique approach helps ensure that all levels of the organization work together to create an innovative, talent-powered organization, cutting out redundancies, ultimately helping our clients to achieve excellence in what they do.
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