发布 d 天前 147 查看 Report Job
PKR. 30,000 - 35,000/Month
We are looking for Customer Success/ Support Representative in Rawalpindi
Key Responsibilities:
- Develop and maintain strong relationships with customers, serving as their primary point of contact.
- Proactively engage with customers to understand their needs and challenges and provide appropriate solutions and recommendations.
- Assist customers with onboarding, training, and ongoing support to maximize their use and adoption of our products or services.
- Monitor customer vehicles, identify potential issues or opportunities, and take proactive steps to address them.
- Collaborate closely with internal teams, including Operational and technical support, to advocate for customers and drive the resolution of issues.
- Track and analyze customer feedback and usage data to identify trends, patterns, and opportunities for improvement.
- Contribute to the development of customer success strategies, processes, and best practices.
Requirements
- Education: Must be Bachelors
- Experience: 1 year experience as a CSR.
Professional HRM Servies
· 11-50 员工 - 拉瓦尔品
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