QA Engineer II

Careem is building the Everything App to revolutionize daily life across the Middle East by simplifying transportation, food and grocery ordering, payments, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income and served more than 70 million customers across 70 cities in 10 countries, from Morocco to Pakistan. The company is committed to fostering regional talent and supporting entrepreneurs to scale their businesses. As a Quality Assurance (QA) Engineer at Careem, you will be instrumental in upholding the highest quality standards by working closely with cross-functional teams and contributing innovative testing strategies to ensure our products exceed customer expectations.

Key Responsibilities:
- Review and thoroughly understand functional, technical, and design specifications to ensure comprehensive and accurate testing.
- Provide reliable testing estimates to support effective project planning and delivery timelines.
- Facilitate test plan and test case reviews with cross-functional teams to align on scope and approach.
- Execute, evaluate, and maintain both manual and automated test cases while documenting and reporting results clearly.
- Lead and manage bug triage meetings to prioritize and resolve defects efficiently.
- Participate in root cause analysis to identify underlying issues and prevent future defects.
- Validate deliverables to ensure they meet customer requirements and quality standards.
- Actively engage in sprint ceremonies, grooming sessions, and other agile processes to promote early QA involvement (shift-left testing).
- Advocate for continuous improvement in testing practices and processes.

Required Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
- 2.5 to 5 years of hands-on experience in software testing and quality assurance.
- ISTQB - CTFL certification is preferred.
- Strong passion for delivering exceptional quality with a quality-driven mindset.
- Effective problem-solving skills, ability to multitask, and meet deadlines in a fast-paced environment.
- Excellent verbal and written communication skills in English.
- Self-driven, highly dedicated, with a strong sense of ownership and accountability.
- Adaptable and proactive with a “get-it-done” attitude.
- Strong team player with effective collaboration skills across departments.

Knowledge and Experience:
- Deep understanding of QA/testing processes including SDLC, STLC, and defect life cycle.
- Programming skills in JavaScript, Python, and Java.
- Familiarity with Agile, Kanban, and Waterfall testing methodologies.
- Experience with integration testing, end-to-end (E2E) testing, User Acceptance Testing (UAT), and UI testing.
- Proficiency in exploratory, risk-based, boundary-value, and equivalence partitioning testing techniques.
- Ability to generate comprehensive test cases from requirements and user stories.
- Expertise in defect management and tracking best practices.
- Experience testing mobile (Android, iOS) and web applications.
- Knowledge of API testing including various methods, response validation, and error code differentiation.
- Understanding of test pyramid concepts covering unit, integration, and E2E test levels.

Technical Skills:
- Practical experience with test automation tools such as Sofy, BDD frameworks, Maestro, JMeter, Postman, Rest-assured, Selenium, and K6.
- Experience in debugging and unit testing.
- Familiarity with backend acceptance testing tools like Tavern and Postman.
- Exposure to chaos engineering and load testing concepts.
- Working knowledge of CI/CD pipelines and tools such as Jenkins, Bitrise, and cloud deployments.
- Understanding of containerization technologies (Docker, Kubernetes) and microservices architecture.
- Hands-on experience with distributed version control systems, especially Git.

Preferred Qualifications and Benefits:
- Interest or experience in AI-driven testing tools or approaches, including AI test generation and defect prediction.
- Awareness and promotion of shift-left testing principles for early QA involvement.
- Flexible work schedule with 4 days in the office and 1 day remote, plus the option to work remotely from any country for 30 days annually. Individual contributor roles in tech have 2 office days and 3 remote days weekly.
- Unlimited vacation days per year.
- Access to healthcare benefits and fitness reimbursements covering gym memberships, health clubs, and training classes.
- Opportunity to collaborate with inspiring colleagues in a purposeful organization dedicated to regional impact and personal growth.
- Continuous learning and career development opportunities within a dynamic and innovative environment.

Join Careem to apply your expertise and passion in a collaborative team dedicated to delivering exceptional quality and driving meaningful impact across the Middle East.