QA Engineer II

Careem is building the Everything App to simplify everyday life across the Middle East by integrating transportation, food and grocery delivery, payments, and more into one seamless platform. Since 2012, the company has empowered over 2.5 million Captains and served more than 70 million customers across 70 cities in 10 countries, spanning from Morocco to Pakistan. Careem fosters a dynamic and entrepreneurial environment where regional talent thrives. As a Quality Assurance (QA) Engineer, you will be instrumental in maintaining the highest quality standards by working closely with cross-functional teams. This role offers the chance to contribute innovative testing solutions and grow professionally within a purpose-driven organization.

Key Responsibilities
- Review and thoroughly understand functional, technical, and design specifications to ensure accurate and effective testing.
- Provide precise testing estimates to support project planning and delivery timelines.
- Lead test plan and test case reviews with cross-functional teams to align on testing scope and approach.
- Execute, evaluate, and maintain both manual and automated test cases, documenting and communicating results clearly.
- Manage bug triage meetings to prioritize and resolve defects efficiently.
- Participate in root cause analysis to identify and address underlying issues, preventing recurrence.
- Validate that deliverables meet customer requirements and quality standards.
- Actively engage in sprint ceremonies, grooming sessions, and other agile processes to promote early QA involvement (shift-left testing).
- Advocate continuous improvement in testing methodologies and QA processes.

Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
- 2.5 to 5 years of hands-on experience in software testing and quality assurance.
- ISTQB - CTFL certification is preferred.
- Strong passion for delivering exceptional quality with a quality-driven mindset.
- Proven problem-solving skills with the ability to multitask and meet deadlines in a fast-paced environment.
- Excellent verbal and written communication skills in English.
- Self-motivated with a strong sense of ownership and accountability.
- Adaptable, proactive, and results-oriented approach.
- Effective team player with experience collaborating across departments.
- Deep understanding of QA/testing processes including SDLC, STLC, and defect life cycle.
- Programming knowledge in JavaScript, Python, and Java.
- Familiarity with Agile, Kanban, and Waterfall testing methodologies.
- Experience with integration testing, end-to-end (E2E) testing, User Acceptance Testing (UAT), and UI testing.
- Skilled in exploratory, risk-based, boundary-value, and equivalence partitioning testing techniques.
- Expertise in generating comprehensive test cases from requirements and user stories.
- Proficient in defect management and tracking best practices.
- Experience testing mobile (Android, iOS) and web applications.
- Knowledge of API testing including methods, response validation, and error code differentiation.
- Understanding of test pyramid concepts covering unit, integration, and E2E test levels.

Preferred Qualifications and Benefits
- Practical experience with test automation tools such as Sofy, BDD frameworks, Maestro, JMeter, Postman, Rest-assured, Selenium, and K6.
- Experience in debugging, unit testing, and backend acceptance testing tools like Tavern and Postman.
- Exposure to chaos engineering and load testing concepts.
- Familiarity with CI/CD pipelines and tools including Jenkins, Bitrise, and cloud deployments.
- Knowledge of containerization technologies such as Docker and Kubernetes, and microservices architecture.
- Hands-on experience with distributed version control systems, especially Git.
- Interest or experience in AI-driven testing tools and approaches like AI test generation and defect prediction.
- Strong advocate for shift-left testing principles to ensure early QA involvement.

Careem offers a collaborative and inspiring work environment where you can learn from talented colleagues and make a meaningful impact across a region full of potential. The role includes flexible work arrangements with four days in the office and one day remote, plus the option to work remotely from any country for 30 days annually. Additional benefits include unlimited vacation days, healthcare coverage, and fitness reimbursements for activities such as gym memberships and training classes. Join Careem to advance your career while contributing to innovative quality assurance practices in a leading technology organization.