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Join our dynamic team at Rainbow Communications and be a part of a company that values passion, energy, and ambition. We're seeking individuals who are eager to learn, develop, and contribute to a great team environment.
Key Responsibilities:
- Handle inbound customer calls professionally.
- Make outbound calls from time to time for follow-ups and coordination.
- Resolve customer queries efficiently.
- Manage customer and creditor data.
- Set up repayment agreements and follow up on payments.
- Maintain accurate records and ensure confidentiality.
Requirements:
- ACCA/Financial background preferred
- Fluent in English (spoken, written, listening)
- Strong computing, email, and analytical skills
- Proficiency in Microsoft Office
- Good interpersonal and organizational abilities
- Able to handle customer complaints and meet performance targets
Shift Timings (PKT, Monday to Friday):
12:00 PM – 8:30 PM
1:00 PM – 9:30 PM
2:30 PM – 11:00 PM
Note: Saturdays will be rotational
技能
Rainbow Communications Private Ltd
DFS cover a wide range of products in the UK, Offering help to consumers with unsecured debt, Funeral Plans, Utility switching helping to save money on gas and electric and conducting lifestyle surveys.
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