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Customer Service Representative

Redwood Leads

伊斯兰堡，巴基斯坦

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发布 Jun 20, 2024 277 查看

PKR. 25,000 - 50,000/Month

We are looking for a Customer Service Representative. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering exceptional customer support.

Key Responsibilities:

Customer Interaction:

Making calls to prospects in USA.
Provide prompt and courteous responses to customer questions and concerns.
Maintain a professional and empathetic tone while addressing customer needs.

Communication:

Communicate with customers clearly and concisely, both in writing and verbally.
Follow communication guidelines and scripts as needed, while also showing flexibility in adapting to unique customer situations.

Customer Feedback:

Collect and document customer feedback and suggestions for improvement.
Share valuable customer insights with the appropriate teams to drive product and service enhancements.