发布 d 天前 121 查看 Report Job
PKR. 100,000 - 100,000/Month
Responsibilities:
- Customer Assistance: Respond to inquiries and provide accurate product/service information; assist with troubleshooting and issue resolution.
- Communication: Engage effectively via phone, email, and chat, conveying information clearly and concisely.
- Problem Resolution: Analyze customer issues to identify root causes and offer solutions; escalate complex matters as needed.
- Product Knowledge: Stay informed about products/services to deliver comprehensive support; collaborate with teams on updates.
- Documentation: Maintain detailed records of interactions and feedback to improve processes.
- Customer Feedback: Gather insights for management to identify improvement areas and enhance support processes.
Qualifications:
- Previous customer support experience preferred.
- Excellent communication skills with an American accent.
- Calm under pressure and customer-focused.
- Female candidates preferred.
- Motivated by commission incentives.
Sakonnet Systems Inc
· 11-50 员工 - 拉合尔
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