。该工作已被公司管理人员暂停申请，不再接受简历投递

Service Delivery Executive

Second Cup Coffee Co.

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PKR. 50,000 - 60,000/Month

A Service Delivery Executive is responsible for making sure that services are being seamlessly delivered to the Customers.
They are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets.
A Service Delivery Executive plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.
A delivery supervisor coordinates and oversees the daily performance of delivery teams, ensuring operations run smoothly and efficiently according to company standards and policies.
They are usually found at offices, tracking, and maintaining an open communication line with delivery drivers to delegate responsibilities, ensure clients receive their orders timely and accurately, maintain records, and solve issues when any arise.
They also conduct regular inspections and assessments, review and produce reports, develop and implement plans, and conduct research to create strategies that will optimize the daily operations.

Requirements

Experience in Customer Service and Leadership
Project Management and Quality Control Skills
Strong Teamwork Skills
IT Skills to integrate within various digital platforms used in organization.
Strong Organizational Skills.
Capacity to Train Team Members.
Be able to manage and oversee whole digital infrastructure related to deliveries.