Senior Product Analyst I

Careem is building the Everything App for the Middle East, transforming how people travel, order food and groceries, manage payments, and more. Since 2012, the company has empowered over 2.5 million Captains to earn income and simplified the lives of more than 70 million customers. Operating across 70 cities in 10 countries from Morocco to Pakistan, Careem provides a platform for regional talent and entrepreneurs to thrive. Joining Careem means contributing to meaningful change while advancing your professional career in a dynamic environment.

Key Responsibilities
Serve as the main point of contact for all business data inquiries, ensuring timely and accurate responses. Develop and maintain reporting solutions by applying engineering best practices and utilizing a variety of reporting tools. Continuously enhance reporting processes and tools to deliver deeper business insights. Support business units by translating complex data sets into clear tables, graphs, and written reports. Present findings and insights effectively to both technical and non-technical stakeholders. Build subject matter expertise to define key business metrics and uncover new opportunities for improvement. Provide actionable, data-driven recommendations to support decision-making. Test and communicate new product features to end users, ensuring smooth adoption. Conduct regular audits to maintain data integrity and accuracy. Design and assess data collection methods, including surveys and opinion polls. Gather and analyze data related to consumers, competitors, and market conditions to inform strategy.

Required Qualifications
A minimum of four years’ experience in an analytical role is essential. At least three years of hands-on experience with business intelligence and visualization tools, including the creation of management dashboards. Strong analytical skills combined with a passion for working with large datasets. Proficiency in writing complex SQL queries against extensive data sources. Self-motivated with excellent communication and organizational skills. Ability to thrive in complex, fast-paced operational environments. Detail-oriented, process-driven, and a logical thinker. Experience with reporting tools such as Tableau, MicroStrategy, or Looker is required. Working knowledge of Python, R, Spark, and Hive is expected.

Preferred Qualifications and Benefits
Experience with ETL/ELT processes is an advantage. Familiarity with dimensional data modeling, data lakes, and massively parallel processing (MPP) databases like Redshift is a plus. Careem offers a flexible work environment, including four days in the office and one remote day per week, with the option to work remotely from any country for up to 30 days annually. Individual contributor roles in tech enjoy two office days and three remote days weekly. Employees benefit from unlimited vacation days to support a healthy work-life balance. Healthcare benefits and fitness reimbursements are provided, covering gym memberships, health clubs, and training classes. The role offers the opportunity to collaborate with top regional analyst talent and contribute to impactful projects. Careem fosters a culture of continuous learning, growth, and making a difference in a region full of potential.

This position offers a unique opportunity to leverage data analytics to drive business success and support regional development within a purpose-driven organization committed to simplifying lives and inspiring innovation across the Middle East.