。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative

SM IT Zone Services

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Previous experience in dispatching
Must have good verbal communication skills
knowledge of Flatbed, Dry Van, Flatebed, Box Truck e.t.c and specialized freight
Must be able to interact effectively within all levels of the Customer`s
Ability to work under US Hours
Fluent in Spoken and Written English
Excellent Communication Skills
Understand load boards
Required Education College and Higher

Responsibilities:

Communicates with drivers and customers through computers or phones, and assigns carriers to routes
Ensures drivers are on time and keeps track of status of route and delivery completion
Acts as liaison and answers incoming phone calls from drivers on the road• Keeps customers informed of delivery status
Reviews pictures of merchandise and signatures
You will be responsible for driving the sales process with potential prospects
Contact Prospective clients through cold calls and emails
Achieve all individuals activity and revenue targets set by the company
Provide recommendations based on the prospect`s business needs and negotiate contract terms
Set up meetings/calls between prospective clients and account executives
Work across multiple departments to ensure common objectives are reached• Reschedule/Follow up with prospects if meetings