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We are hiring a QA Executive to monitor UK campaign sales calls, verify sales data, and ensure compliance. The role involves checking call quality, validating sales, preparing QA reports, and supporting the sales team in completing verified sales smoothly.
Responsibilities:
Monitor and evaluate sales calls for quality and compliance
Verify customer details and sales accuracy
Prepare QA reports and maintain call logs
Identify and flag errors or process gaps
Coordinate with the sales team for smooth sale completions
Requirements:
Experience in call QA (UK campaign preferred)
Strong sales process understanding
Proficient in Excel/reporting
Excellent listening & documentation skills
Able to work UK shifts
Stark Innovative BPO
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