IT / System Administrator

Team Ficient SMC Private Limited

多个城市，巴基斯坦

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发布 d 天前 251 查看 Report Job

We’re seeking a dependable and detail-oriented IT Systems Administrator to manage the core user operations that keep our team productive and secure. This role is essential for overseeing onboarding/offboarding, access permissions, and tool administration across multiple platforms like Zoho, Google Workspace, Microsoft 365, and our VOIP system. You'll also ensure that team timesheets are accurately logged and assist with IT support tickets as needed.

Key Responsibilities:

Manage employee onboarding and offboarding, including creation and removal of system credentials
Assign and maintain user access and permission levels across all company tools
Handle Zoho Apps administration, especially Zoho Vault and Zoho One suite
Provide technical support using a ticketing system, resolving common software and access issues
Set up and manage VOIP systems such as Zoom Phone or 8x8
Review employee timesheets for accuracy using tools like Time Clock Wizard
Support Google Workspace and Microsoft 365 email and user account administration
Perform basic WordPress website edits and content updates

Qualifications:

Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
2–3 years of experience in an IT support or systems administration role
Strong familiarity with Google Workspace and Microsoft 365 admin tools
Hands-on experience managing Zoho Apps, especially Zoho Vault
Experience with Zoom Phone, 8x8, or other similar VOIP platforms
Knowledge of Time Clock Wizard or other time-tracking tools
Basic understanding of WordPress content management and editing
High attention to detail, especially in handling credentials and user data
Strong communication and troubleshooting skills