Technical Officer

British American Tobacco (BAT) is undergoing a significant transformation into a global multi-category business with a clear purpose: to create A Better Tomorrow™ by Building a Smokeless World. As part of this vision, Pakistan Tobacco Company invites motivated professionals to join its team. The role of Technical Officer, based in Akora Khattak, plays a vital part in ensuring operational excellence and maintaining high-quality standards in production processes. This position directly supports the company’s commitment to innovation, sustainability, and continuous improvement.

Key Responsibilities

Operate redrying machines following process instructions to achieve quality and performance targets. Ensure full compliance with BAT’s policies and procedures related to product standards. Conduct thorough overhauls of assigned production lines promptly before processing seasons begin. Supervise lamina packing operations in the absence of the designated operator. Lead and drive Integrated Work System (IWS) initiatives and other responsibilities within the assigned Pillar. Monitor and enforce adherence to Environmental, Health & Safety (EH&S) policies on the shop floor to maintain a safe working environment. Exercise strict control over the dispatch of all plant outputs in accordance with ASI guidelines. Ensure dryer operations meet PI&T standards and Leaf Supplier Manual quality parameters. Assist in maintaining building standards during line overhauls. Engage and motivate shift teams to meet departmental goals. Pursue continuous learning and development for both self and team members. Coach equipment owners to enhance their technical capabilities. Collaborate regularly with Quality Assurance to uphold high product quality. Foster strong working relationships with the Product Management Department (PMD) to better understand customer requirements. Establish effective communication and cooperation with unionized employees. Implement process innovations to improve productivity and cost efficiency. Encourage shop floor employees to contribute ideas for ongoing improvements.

Required Qualifications

A Bachelor’s degree in Electrical or Electronics Engineering is essential. Candidates should have a minimum of two years’ experience in a processing plant or industrial maintenance environment. Strong mechanical and process knowledge with both practical and theoretical expertise is required. Proficiency in PLC programming, instrumentation, and control systems is necessary. Familiarity with storeroom operating strategies is preferred. Demonstrated technical mastery of equipment and the ability to develop others’ skills are important. Excellent verbal and written communication skills are required. Proven ability to coach, train, and influence cross-functional teams effectively. Strong interpersonal and collaborative skills, especially within a unionized environment, are essential. Basic problem-solving skills and a commitment to continuous improvement are expected. Basic computer literacy, including proficiency in MS Office tools, is required. High personal accountability and a results-driven mindset are critical. The ability to adapt in challenging operational contexts with limited skilled resources is necessary.

Preferred Qualifications and Benefits

BAT offers a competitive annual performance bonus, subject to eligibility, along with a comprehensive benefits package that varies by country. This includes diverse health plans, work-life balance initiatives, transportation support, and flexible holiday arrangements with additional incentives. Employees have access to online learning platforms and personalized growth programs designed to develop leadership skills. Career progression is actively supported through a culture of internal advancement and continuous improvement. BAT is recognized globally as a Top Employer and is committed to fostering an inclusive environment where diversity is valued in all its forms. The Global Returners program supports professionals restarting their careers after extended breaks. Reasonable accommodations are available throughout the recruitment process to ensure all candidates can perform at their best.

Join BAT to be part of a dynamic and transformative environment where your aspirations will help shape a better tomorrow.