Unit Lead Operational Risk

The Unit Lead Operational Risk at Telenor Microfinance Bank plays a crucial role in overseeing and enhancing the organizations operational risk management framework. This leadership position requires the individual to implement and coordinate risk management strategies effectively across the bank, ensuring compliance with operational risk tools such as incident reporting and loss data management. The Unit Lead will manage a team of 10 dedicated professionals, fostering a culture of risk awareness and continuous improvement. Utilizing strong analytical skills and a comprehensive understanding of operational risk, the selected individual will work collaboratively with various departments to maintain and update risk registers, assess incidents, and ensure that action plans address any moderate to significant residual risks identified in regular Risk and Control Self-Assessments (RCSA). Additionally, this role involves performing Business Impact Analyses and facilitating Business Continuity Planning to enhance the bank's resilience to potential operational disruptions.
Responsibilities

Implement operational risk tools, including incident reporting frameworks and loss data management systems, ensuring they support effective risk management practices.
Maintain and update risk registers based on findings from RCSA and incidents, ensuring accuracy and relevance in all data captured.
Coordinate with user departments to develop and document action plans for addressing moderate to significant residual risks, designating action owners and monitoring action status.
Conduct regular follow-ups on the action plans provided by user departments to ensure timely remediation and progress in reducing operational risks.
Ensure all bank-wide incidents reported to the Operational Risk Management (ORM) team are accurately reflected in the SAS system, completing all mandatory details required for incident creation.
Conduct control assessments for incidents recorded in SAS, collaborating with user departments to identify and implement improvements in operational controls.
Link incidents with the risks Management Information System (MIS) in SAS, recommending the creation of new risks as necessary when new incidents occur.
Reconcile operational risk and fraud general ledger data with incident data reported in SAS, ensuring alignment and accuracy between financial and operational reporting.
Assist the Line Manager of Operational Risk in preparing management-level committee packs, compiling incident reports and risk register updates for leadership review.
Lead Business Impact Analysis efforts and develop comprehensive Business Continuity Plans, ensuring the organization is prepared to respond to and recover from operational challenges.
Organize and conduct Business Continuity Planning drills, consolidating results into actionable reports for management evaluation.
Collaborate with governance teams and user departments to facilitate the effective implementation of ORM tools assigned by the Line Manager.