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Core Responsibilities:
Managing the Reservation Process:
- Overseeing all aspects of the reservation process, including handling inquiries, managing bookings, confirming reservations, and resolving issues.
Team Leadership:
- Supervising and training reservations staff to deliver excellent customer service.
Revenue Management:
- Developing and implementing pricing strategies, monitoring reservation trends, and preparing reports on performance.
System Management:
- Ensuring all related systems are correctly configured, validated, and working to full capacity.
Inventory Management:
- Managing the availability of apartments and ensuring accurate information on all channels.
Customer Service:
- Responding to guest requests, complaints, and issues in a timely and efficient manner.
Reporting and Analysis:
- Preparing daily, weekly, and monthly reports on occupancy, revenue, and other key performance indicators.
The Nest Apartments
The Nest Apartments is a multi story premium furnished serviced apartment complex in the heart of Lahore. We provide family accommodations on rental basis to our valuable clients.
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