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Customer Success Executive

The Real Techs Private Limited

拉合尔，巴基斯坦

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发布 Jul 21, 2023 227 查看

PKR. 100,000 - 150,000/Month

The Real Techs Private Limited enables organizations of all sizes to manage their marketing needs through SEO, landing pages, PPC, website optimization, social media and web development. We are one stop shop for amazing business consultation.

We’re currently looking for “Customer Success Executive” in our Lahore office. This is a pure prospecting role, heavy outbound calling to prospective clients

Successful candidates must be social, analytical, possess an aptitude for learning and using new software and be able to communicate clearly and effectively. The ideal Customer Success Executive should engage with customers, maximize value, and create strategies to grow our customer base

Responsibilities

Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value through upsell.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Evaluate and improve tutorials and other communication infrastructure.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications

2 years proven experience in customer success/service/sales or Communications, Bachelors Degree.
Highly organized and able to multitask.
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Demonstrate leadership qualities.
High computer literacy and ability to learn new software.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Preferences

Experience utilizing CRM systems, and Microsoft office.
1+ years of successful revenue-based sales experience.
Working understanding of data protection technologies.

Why work with us?

The Real Techs Pvt. Ltd. means collaborating with dedicated professionals with a passion for Sales and technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfils their potential.
Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Benefits

Commissions on Sales and Transfers
Weekly, Monthly & Annually Bonuses
Food Facility
Parking Facility

技能

Customer Success Management Transaction Record Management Relations Management Skills Customer Satisfaction Management Customer Acquisition Skills

工作详细内容

全部职位:

10 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

中级／A级

职位等级:

资深专业人员

电话预约已成功，我们的专家会在短时间内与你联系:

2年

在之前申请:

Aug 21, 2023

发布日期:

Jul 21, 2023

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.