a) Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
b) Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
c) Manage and maintain e-commerce platform, including product listings, pricing, and inventory management.
d) Enhance customer experience by working closely with other departments such as IT, Marketing, and Customer Service.
e) Monitor customer feedback, reviews, and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
f) Be able to attend live stream sessions on the cloud store and identify new digital marketing trends for optimizing marketing campaigns.
g) Measuring and reporting on campaign performance to plan future campaigns.
Tianshi International Pakistan Head Office