• Maintain excellent customer satisfaction and review support tickets for appropriate resolution
  • Provide customer support through phone and chat
  • Work with other departments to resolve customer issues in a timely manner
  • Serve as a point of contact for customer support and complaints
  • Proactively identify, investigate, and resolve recurring customer support issues
  • Maintain appropriate documentation and records of customer interactions
  • Maintain appropriate files regarding each customer interaction
  • Proactively gather and utilize customer feedback and suggestions
  • Review customer satisfaction reports to ensure customers are satisfied with the support they receive
  • Contribute to the development of future customer support processes
  • Communicate effectively with peers and managers
  • Communicate to customers during outbound phone calls
  • Verifies customer requests are accurate and consistent

工作详细内容

全部职位:
3 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
中级/A级
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
2年
在之前申请:
Oct 16, 2023
发布日期:
Oct 01, 2023

Tricom Power

· 11-50 员工 - 卡拉奇

TRICOMPOWER is an upcoming leader in the power solution industry. We are the authorized distributor for Generac Power Systems in Pakistan. TRICOMPOWER with its head office in Karachi has multiple display centers in Karachi along with its regional office in Lahore.

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