。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Agent

We are looking for an experienced and motivated individual to join our team as an Admin and Customer Service Specialist. The ideal candidate will be able to handle a variety of administrative tasks, as well as provide excellent customer support. The position will also involve some social media management.

The ideal candidate must be:

Fluent in English,
Available on-site from 4:00 pm to 1:00 am (Monday to Saturday),
Ready for an in-person interview at our office on Tipu Road, Rawalpindi.

Responsibilities:

Conduct interviews with teachers
Manage teachers and other staff
Handle customer relationship (mostly parents of students in the UK)
Work as a customer support representative, i.e. timely respond and actively engage with new leads to drive sales
Assist in other social media activities, such as graphic editing, content creation, organic social media management, etc.

Qualifications:

Fluent in English
Bachelor's degree in business administration or a related field
3+ years of experience in a customer service or administrative role
Excellent communication and interpersonal skills with a passion for delivering outstanding customer service
Ability to work independently and as part of a team
Strong organizational and time management skills to manage multiple responsibilities efficiently
Proficiency in Microsoft Office Suite
Prior experience in a similar role, preferably in the education sector, will be advantageous.