。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Support Representative

We are looking for a customer-oriented Customer Support Representative to join our team. The primary responsibility of this position is to provide excellent customer service to our clients and assist them with their needs. The candidate must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer issues and complaints in a courteous and efficient manner
Provide accurate and up-to-date information about our products and services to customers
Maintain customer records and update customer profiles in the database
Collaborate with other departments to ensure prompt resolution of customer issues
Provide customers with feedback and suggestions on how to improve their experience
Identify and escalate issues that require management attention
Provide support to customers during their entire journey with the company, from onboarding to post-purchase support

Requirements:

Bachelor's degree in a related field or equivalent work experience
Strong communication skills, both verbal and written
Ability to multitask and work in a fast-paced environment
Excellent problem-solving skills and ability to think on your feet
Experience working in customer service or a similar role
Familiarity with customer support software and CRM systems
Strong organizational and time management skills
Ability to work independently and as part of a team
Ability to handle difficult and challenging customer situations with empathy and professionalism
Flexibility to work in different shifts, including weekends and holidays if required.

技能

Customer Relationship Management Customer Analysis Customer Service Skills

工作详细内容

全部职位:

1 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

伊斯兰堡, 巴基斯坦

性别:

没有偏好

最低学历:

中级／A级

职位等级:

入门级

电话预约已成功，我们的专家会在短时间内与你联系:

� 经验

在之前申请:

Oct 25, 2024

发布日期:

Sep 24, 2024

Vegas Cosmetics

· 11-50 员工 - 伊斯兰堡

关注

Vegas Cosmetics is nationally one of the largest cosmetic retailer & importer with more than 500+ International Beauty Brands including both high end and drug store brands. We started our operations in 2017 and have forged strong relationships with some of the largest global as well as local beauty distributors & manufacturers since then there is no looking back.