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PKR. 35,000 - 40,000/Month
We’re hiring a Customer Service Representative to manage customer interactions, ensuring prompt, professional support and a seamless shopping experience across our online platforms.
Key Responsibilities:
- Respond to customer inquiries and messages through online platforms.
- Handle queries on orders, returns, and product details in line with company policies.
- Use internal systems to resolve customer issues efficiently.
- Coordinate with internal teams to ensure smooth order fulfillment.
- Stay updated on platform and company policies and suggest process improvements.
- Maintain strong product knowledge to assist customers effectively.
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