Responsibilities:

  • Conduct verification calls with customers to confirm the accuracy of information provided during previous conversations.
  • Handle customer inquiries and provide exceptional service while maintaining a professional and courteous demeanor.
  • Collaborate with team members and supervisors to identify process improvements and enhance overall efficiency.
  • Adhere to call center metrics and targets, including call quality, average handling time, and customer satisfaction scores.
  • Stay updated on product knowledge and company policies to provide accurate information during verification calls.
  • Handle sensitive customer information with confidentiality and adhere to data protection guidelines.

工作详细内容

全部职位:
10 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
中级/A级
职位等级:
入门级
经验:
� 经验 - 1年
在之前申请:
Oct 20, 2023
发布日期:
Sep 20, 2023

Wasi Communication

· 51-100 员工 - 拉瓦尔品

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