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Provide exceptional technical support to our valued customers across the World. Troubleshoot internet connectivity issues, explain complex technical information clearly and resolve customer concerns efficiently. A successful candidate will possess strong problem-solving skills, excellent communication abilities, and a passion for delivering outstanding customer service.
Responsibilities:
- Answer customer inquiries via phone, email, and chat
- Troubleshoot internet connectivity issues
- Provide technical support and guidance
- Resolve customer complaints and escalate issues as needed
- Adhere to company policies and procedures
Qualifications:
- Strong customer service orientation
- Excellent verbal and written communication skills
- Basic computer troubleshooting knowledge
- Ability to work in a fast-paced environment
- Availability to work flexible shifts
Pay: Rs30,000.00 - Rs40,000.00 per month
Z Marketing
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