Posted 3 days ago 645 views Report Job
PKR. 40,000 - 60,000/Month
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate and complete information about products/services.
- Resolve customer complaints and issues efficiently.
- Maintain customer records by updating information in the CRM system.
- Collaborate with other departments to resolve complex issues.
- Follow communication procedures, guidelines, and policies.
- Identify customer needs and provide appropriate solutions.
- Ensure high customer satisfaction and maintain a positive brand image.
Requirements:
- Experience: Fresher or at least 1 year of experience in customer support or a related field.
- Communication Skills: Excellent verbal and written communication skills.
- Customer Focus: Ability to handle customer queries with patience and professionalism.
- Problem-Solving Skills: Strong analytical and problem-solving abilities.
- Tech-Savvy: Comfortable using CRM software, chat tools, and email communication.
- Education: Minimum High School Diploma; Bachelor’s degree preferred but not mandatory.
- Work Environment: Reliable internet connection and a quiet workspace.
Job Details
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
Work from Home
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 18, 2025
Posting Date:
Feb 17, 2025
Ababeel
Engineering · 11-50 employees - Faisalabad, Hyderabad, Islamabad, Karachi, Lahore, Peshawar, Rawalpindi
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
I found a job on Rozee!
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Aqib Irshad
Head of HR, Training & OD
FINCA
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
