BPO Trainer

Abacus Consulting

Posted Jun 05, 2025 264 views Report Job

PKR. 70,000 - 125,000/Month

We're Hiring: BPO Trainer

Join our growing team as a Trainer.

What You’ll Do:

Conduct onboarding, process, and refresher trainings for new and existing agents
Work closely with operations and QA teams to address performance gaps
Develop engaging training materials aligned with Jazz products and policies
Measure training effectiveness and support continuous improvement
Prior experience in a BPO training role (preferably telecom/Jazz account)
Excellent verbal & written communication skills in Urdu and English
Strong presentation and coaching skills

Skills

BPO Supervision Skills Training Analysis Training Development

Job Details

Industry:

Information Technology

Functional Area:

Teachers/Education, Training & Development

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Jul 06, 2025

Posting Date:

Jun 05, 2025

Abacus Consulting

Information Technology · 1001-1500 employees - Lahore

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p