Posted 3 days ago 231 views Report Job
PKR. 70,000 - 125,000/Month
Responsibilities:
- Act as the main point of contact for clients, providing proactive support and ensuring satisfaction.
- Develop strong, long-lasting relationships with clients by understanding their business goals and cost estimation needs.
- Regularly check in with clients to gauge satisfaction and address any concerns or issues.
- Guide new clients through the onboarding process, ensuring a smooth transition into our services.
- Offer expert advice to clients on cost estimation strategies, timelines, and expectations.
- Work closely with the internal team to ensure cost estimates and other deliverables are prepared accurately and on time.
- Monitor client projects, ensuring timely completion of all phases and clear communication throughout.
- Address and resolve any issues or challenges faced by clients, collaborating with internal teams as needed.
- Collect client feedback to identify opportunities for service improvements.
- Provide insights to the Client Success Manager and other teams to help enhance the overall customer experience.
- Suggest product or service improvements based on client needs and industry trends.
Requirements:
- 2-4 years of experience in client success, account management, or customer service, preferably in a consulting or service-based industry.
- Experience in cost estimation, construction, or related fields is a plus.
- Excellent communication skills, both written and verbal.
- Strong organizational and time management skills.
- Ability to manage multiple clients and projects simultaneously.
Why Join Us:
- Competitive salary and benefits package.
- Incentives are provided in dollars.
- Cash Prizes and Certifications on Closing Deals.
- Medical Insurance Facility.
- Collaborative and supportive work environment.
- Opportunities for growth and professional development.
- Work with a dynamic, experienced team in the cost estimation industry.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelor's degree in Marketing/PR or equivalent
Career Level:
Experienced Professional
Experience:
2 Years - 4 Years
Apply Before:
Jan 31, 2025
Posting Date:
Dec 30, 2024
AESOM Pvt Ltd
BPO · 11-50 employees - Lahore
.
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