As a Calling Agent at Blue Cascade, you will be the voice of our company, responsible for engaging with customers and providing them with top-notch service. Your main responsibilities will include:

  • Handling inbound and outbound calls professionally and courteously.
  • Assisting customers with inquiries, resolving issues, and providing information about our products and services.
  • Maintaining accurate and detailed records of customer interactions.
  • Achieving and exceeding performance targets and goals.
  • Continuously improving your knowledge of our offerings to better serve our customers.

Requirements:

  • Expert English speaking skills. (A must) 
  • Proven customer support experience or experience as a Client Service Representative.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems is a plus
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multitask, prioritize, and manage time effectively.

Job Details

Total Positions:
5 Posts
Job Shift:
Hybrid Work Model
Job Type:
Job Location:
Gulgasht Colony, Multan, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Aug 02, 2024
Posting Date:
Jul 01, 2024

Blue Cascade

Business Development · 11-50 employees - Multan

We are an e-commerce company devoted towards adding value to every avenue we are exposed to, either corporate or social. Though we stand much higher over the corporate revenue scale, we intend to produce changes our own way. We strive to mould current structures and stereotypes our way and envisage hitting our ultimate goal, "Alter the current illusions".

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Cold Calling Agent

Soft Shifters Pvt Limited, Lahore, Pakistan
Posted Dec 24, 2024

Cold Calling Agent

Rajco Industries, Sialkot, Pakistan
Posted Dec 18, 2024

Cold Calling Agent

ATS Home Wires, Lahore, Pakistan
Posted Dec 17, 2024

Cold Calling Officer - Truck Dispatching

Counseloop, Lahore, Pakistan
Posted Dec 18, 2024
View All
I found a job on Rozee!