Call Center Executive

We are looking for a committed Customer Service Representative to join our team in Karachi, working evening and night shifts. This role is focused solely on delivering excellent customer support without any sales duties, making it an ideal opportunity for freshers and students aiming to build their careers. The position offers both full-time and part-time options, with a competitive monthly salary ranging from PKR 35,000 to 40,000. Our work environment is supportive and welcoming, designed to help you grow professionally while balancing other commitments.

Key Responsibilities
Provide timely and effective customer support through multiple communication channels. Address customer inquiries and resolve issues with professionalism and empathy. Maintain accurate records of all customer interactions and transactions. Work collaboratively with team members to ensure a smooth and positive customer experience. Follow company policies and procedures while upholding high standards of service.

Required Qualifications
Minimum education level of Matric, O Levels, A Levels, or higher. Excellent command of English, both spoken and written, is essential. Strong communication skills with the ability to engage customers clearly and courteously. Willingness and ability to work evening and night shifts as required.

Preferred Qualifications and Benefits
No prior sales experience is necessary, allowing you to focus exclusively on customer support. The role does not involve high-pressure sales targets, creating a low-stress work environment. Complimentary training is provided to equip you with the skills and confidence needed for success. The company culture is friendly and supportive, making it an excellent place for individuals starting their careers or managing studies alongside work.

Join 1AZ0 Marketing and take the first step toward a rewarding career in customer service. This role values your communication skills and dedication to helping others, offering a platform for growth in a positive and encouraging setting.