• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Fluency in the English Language.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Perks and Benefits:

  • Attractive Salary package
  • Attractive incentives and bonuses
  • 5 working days
  • Free lunch, Refreshments
  • Medical insurance

Job Details

Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 25, 2025
Posting Date:
Dec 24, 2024

Callify Smc Pvt Ltd

Telecommunication / ISP · 201-300 employees - Islamabad

We are a new start-up in Pakistan, we provide support services to our customers in our office in Pakistan Islamabad. Every day, our team of experienced employees call our customers in the relevant language and provide support services in line with their needs

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