Front Desk Officer

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.  

CBRE Global Workplace Solutions (GWS)  

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services.  Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.  

 This position will be the first point of contact for visitors. Receptionist will welcome guests & greet people who visit the business. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Keep front desk tidy and presentable with all necessary material.
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels.
• Check, sort & forward emails.
• Work order management work order to be raised to follow ups (POC).
• Lunch and fruits vendor management.
• Office daily cleaning and inspection and checklist for all sites. Monthly FE inspection checklist/monthly QHSE checklist.
• Manage and keep track of office supplies and inventory.
• Daycare management cleaning / drycleaning and other duties related to daycare. (where applicable)
• Manage and entertain Female/ disable/ shower room/ executive washroom complains.
• Manage health zone laundry. (where applicable)
• Staff Overtime management.
• Management of inventory of first aid box.
• First aid box management and checklist.
• Bookings and management of meeting room.
• Inventory of spare parts for office critical equipment and maintenance.
• MD Room management.
• Crockery management for cafeteria.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES 

Formal supervisory responsibilities for the soft service team.  

Align office boy to serve refreshments to office employees & guests.   Co-ordinate’s work and assign tasks.  

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

EDUCATION and EXPERIENCE

General Education Degree. Bachelors/Graduation in any field with minimum 2-year experience is preferable.     

COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.  

FINANCIAL KNOWLEDGE Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.  

REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.  

OTHER SKILLS and/or ABILITIES Familiarity with office machines Knowledge of office management and basic bookkeeping Excellent knowledge of MS Office (especially Excel and Word) Customer service orientation Intermediate skills with Outlook, and intranet/internet.  

So, what's in it for you?

• Autonomy in Work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.
• Multi-Dimensional Growth - You will have the resources and developmental opportunities to succeed and the space and mobility to chart your own course.
• Talented High Performers - You will have the opportunity to work with some of the most talented people in our industry, tackling our clients most complex challenges.
• Values deeply ingrained - You'll experience a culture grounded in our values of respect, integrity, service and excellence (RISE).
• lnclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions.
• Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing.

  If the above interests you, we would love to hear from you! Our ambitious growth plan creates the space for dynamic colleagues to build non-linear career paths.   

We share a commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational.   Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people.    At CBRE, you have the opportunity to chart your own course and realize your full potential.