Front Desk Officer

Chughtai Healthcare

Multiple Cities, Pakistan

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Posted Oct 12, 2025 1555 views Report Job

Chughtai Healthcare is seeking a dedicated Front Desk Officer to join our team. The ideal candidate possesses strong customer service skills, excellent communication abilities, and proficiency in reception software. This role requires effective multitasking and time management to handle daily front desk operations efficiently. The Front Desk Officer is responsible for greeting visitors, managing appointment schedules, and maintaining accurate data entry records. With at least two years of relevant experience, the candidate will also oversee and coordinate the activities of a small team of two persons, ensuring smooth front desk operations and providing support where necessary.
Responsibilities

Welcome and assist patients, visitors, and clients with professionalism and courtesy.
Answer incoming calls and respond to inquiries promptly and effectively.
Manage appointment scheduling and calendar updates using reception software.
Perform accurate data entry for patient records, appointments, and other relevant information.
Coordinate daily front desk activities and monitor the workflow of a two-person team to maintain operational efficiency.
Handle multiple tasks simultaneously while maintaining attention to detail and time management.
Maintain the reception areas cleanliness and organization to provide a welcoming environment.
Communicate clearly with patients and staff to ensure smooth and efficient office operations.
Identify and resolve front desk issues or escalate them to relevant personnel as necessary.
Assist in preparing reports or documentation related to front desk activities and patient interactions.
Support administrative tasks as required, contributing to overall office efficiency.
Ensure confidentiality and compliance with healthcare regulations when managing patient information.

Skills

Customer Service Communication Data Entry Multitasking Time Management Reception Software

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Faisalabad, Gujranwala, Sialkot, Gujrat, Sheikhupura, Pakistan

Gender:

No Preference

Minimum Experience:

2 Years

Apply Before:

Nov 13, 2025

Posting Date:

Oct 12, 2025

Chughtai Healthcare

· 1501-2000 employees - Gujranwala, Sialkot, Faisalabad, Gujrat, Sheikhupura

Chughtai Lab is a fully equipped, state of the art pathology laboratory based in Lahore, Pakistan. Founded by Dr A. S. Chughtai in 1983 under the name of Lahore Lab, the mission was to provide patients and physicians with a pathology laboratory that they could trust. Today, more than 33 years later, the mission remains the same. Welcome to our home on the web. Here you will find all the information you might need about us, our people and our work. You can contact our pathologists and you can see the instrumentation that we use. You can find out the nearest lab location and you can set up an appointment for free home sample collection. Most importantly, you can access your lab test results right here on your computer./p