Posted Oct 11, 2025 249 views Report Job
We’re looking for a Customer Success Executive to be the face of the Club — someone energetic, organized, and people-focused who ensures every guest has a smooth, welcoming experience.
Key Responsibilities
Welcome and assist guests & members with a professional, friendly attitude
Manage court bookings, walk-ins, and payments (via WhatsApp & in person)
Coordinate with operations, event, and coaching teams
Maintain the front-desk area, manage guest flow, and ensure smooth daily operations
Build relationships with regular players and corporate clients
Handle basic customer feedback, inquiries, and issue resolution
Support events, tournaments, and collaborations when needed
Requirements
Excellent communication skills in English & Urdu
Confident personality and customer-first attitude
Prior experience in hospitality, gyms, clubs, or front-desk operations preferred
Ability to multitask under pressure
Comfortable using WhatsApp, Google Sheets, and POS systems
What We Offer
Competitive salary & performance bonuses
Training and growth opportunities
Fun, social, and dynamic work environment
Access to exclusive padel experiences and events
Job Details
Club Vibora Pvt Ltd
Club Vibora is Karachi’s premium padel destination — where sport meets lifestyle. With four international-standard courts, a café, lounge, and dynamic community, we’re redefining how people experience padel in Pakistan.
What is your Competitive Advantage?
Similar Job Titles
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zohaib Ali
Marketing Manager
Digital Online Devices
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
