We are seeking a highly skilled and proactive Account Manager to join our global team at Coin Nerds. The Account Manager will be instrumental in building and maintaining customer relationships, delivering exceptional service, and adapting to the dynamic nature of the cryptocurrency industry.
This role involves leading the customer service team, efficiently processing customer transactions, and proactively managing customer feedback and complaints. The Account Manager will also ensure adherence to regulatory changes and contribute to the ongoing improvement of customer service quality.
Responsibilities:
Qualifications:
Desirable Skills: