• Assist customer with fashion advice and product recommendations throughout their shopping experience 
  • Respond promptly and effectively to customer inquiries through various channels (phone, email, or social media) in a professional and friendly manner. 
  • Support customers with product information, order placement, tracking, and returns/exchanges. 
  • Resolve customer issues and complaints to ensure customer satisfaction and retention. 
  • Collaborate with cross-functional teams to escalate and resolve complex customer concerns. 
  • Maintain accurate and detailed records of customer interactions and transactions. 
  • Identify opportunities for improvement and in processes and recommend solutions to enhance customer experience. 
  • Stay up-to-date with product knowledge, company policies, and industry trends.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Allama Iqbal Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 26, 2024
Posting Date:
Nov 11, 2024

Cultural Fusion

E-Commerce / E- Business · 11-50 employees - Lahore

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