Posted Sep 20, 2023 263 views
A highly qualified customer service agent who can handle a high volume of incoming and outgoing calls is what we are searching for. As the face of our business, the call center representative needs to be a quick learner who can recall scripts and adjust them during a call. They need also to have strong communication and interpersonal skills.
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarifying information, researching every issue and providing solutions.
- Channel experience
- Aptitude with data
- Bilingualism (Arabic, English, Spanish, German, Russian etc)
- Flexibility
- Process-oriented
- Problem-solving skills
- Empathy
- Consultation
- Interpersonal skills.
- Strong Verbal and written communication skills.
- Customer service skills.
Job Details
DA Visioners Associates
.
What is your Competitive Advantage?
Similar Job Titles
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
