This is a full-time, on-site role (night shift) for a Customer Service Representative (CSR). The CSR will be responsible for providing excellent customer support, resolving client inquiries, and assisting with medical billing-related questions. The role requires strong communication skills and a customer-oriented approach to ensure client satisfaction.

Qualifications

  • Prior experience in customer service, preferably in a healthcare or medical billing setting
  • Excellent verbal and written communication skills
  • Strong problem-solving and conflict-resolution abilities
  • Proficiency in using customer service software and CRM tools
  • Ability to manage time effectively and prioritize tasks
  • A customer-oriented mindset with a focus on providing quality support

Pay & Benefits

  • Market-competitive salaries according to experience and expertise will be offered
  • Performance Bonuses
  • US Federal Holidays
  • 5 D/W Job

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Feb 09, 2025
Posting Date:
Jan 09, 2025

Efay Solutions

Healthcare / Hospital / Medical · 11-50 employees - Rawalpindi

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