• Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Requirements and skills
  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Experience: 01 to 02 Years

  • Qualification: Intermediate / Graduation
  • Duty Timings: 10AM to 07PM
  • Gender: Male
  • Location: Badami Bagh, Lahore

Pay: Rs35,000.00 - Rs40,000.00 per month

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Age:
22 - 35 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
1 Year - 2 Years
Apply Before:
Jun 04, 2025
Posting Date:
May 04, 2025

Eminent Holdings

AutoMobile · 11-50 employees - Lahore

pWe import auto parts from around the world and wholesale them in pakistan/p

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