Posted 4 days ago 156 views Report Job
PKR. 45,000 - 50,000/Month
Timings: 6:30 PM – 3:00 AM (Night Shift)
- Salary: 45,000 + 5,000 Attendance Bonus
- Experience Requirement: Minimum 1 year
Key Responsibilities:
- Conduct live monitoring to ensure real-time adherence to quality standards
- Perform call evaluations to assess communication effectiveness and compliance
- Track and analyze call quality metrics for performance optimization
- Evaluate agent interactions to provide feedback and enhance service standards
- Generate detailed reports highlighting trends, improvement areas, and audit findings
Job Details
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
Male
Education:
Non-Matriculation only
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Jul 13, 2025
Posting Date:
Jun 12, 2025
First Class Communications FCC
BPO · 51-100 employees - Rawalpindi
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