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- Customer Interaction & Engagement
- Greet customers, assist them in finding products and understanding their needs.
- Provide product knowledge: explain features, benefits, use, pricing.
- Up sell and cross-sell related products or accessories.
- Sales & Targets
- Meet or exceed monthly / weekly / daily sales targets.
- Track own sales performance and contribute to store’s overall performance.
- Store Presentation & Merchandising
- Keep product displays attractive, arrange merchandising as per brand / corporate guidelines.
- Replenish stock, maintain inventory levels, ensure the display is tidy and well-organised.
- Transaction Handling & POS Management
- Process sales transactions, handle cash/card payments, ensure accuracy.
- Handle exchanges, returns and follow store policy.
- Customer Service & Problem Solving
- Address customer complaints or queries and resolve them or escalate if necessary.
- Maintain high standards of customer satisfaction; follow up where required.
- Product Knowledge & Promotion
- Stay updated on product lines, promotions, new arrivals, policies, and store procedures.
- Possibly run or assist in promotional campaigns, special events.
- Keep the store clean, organised, and safe.
- Be alert to risks of theft or security issues; follow loss prevention practices.
- Reporting & Feedback
- Record sales, maintain records of customer interactions.
- Give feedback from customers to management (e.g. what’s liked, what’s not, suggestions) for improving service / product / display.
- Teamwork & Training
- Work with other staff to ensure smooth operations (stocking, display, cash handling).
- Possibly help mentor or train newer staff / be involved in training sessions.
Skills / Qualities Usually Required
- Good communication skills (verbal & interpersonal)
- Persuasiveness, ability to influence & negotiate
- Customer-centric attitude / patience and empathy.
- Basic numeracy / handling cash and transactions accurately.
- Product knowledge, quick learning.
- Clean appearance, professionalism, reliability.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 07, 2025
Posting Date:
Oct 07, 2025
H-VERSE
Construction / Cement / Metals · 51-100 employees - Islamabad, Lahore, Peshawar, Sialkot
pKale/p
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