Recovery Officer

HRSI

Posted Yesterday 192 views Report Job

PKR. 50,000 - 60,000/Month

We are looking for a Recovery Officer for one of its leading clients.

Key Responsibilities:

Debt Collection: Contact customers (via phone, email, and letter) to follow up on overdue accounts and arrange repayment.
Account Management: Review and monitor overdue accounts, maintaining accurate records of all communications and actions taken.
Negotiation: Work with clients to negotiate payment arrangements, settlements, or payment plans to recover outstanding amounts.
Dispute Resolution: Address and resolve customer disputes related to debts in a professional manner.
Reporting: Prepare regular reports on overdue accounts and recovery progress for management.
Legal Action: Where necessary, initiate legal proceedings or work with legal teams to recover debts.
Compliance: Ensure all recovery activities comply with relevant laws and company policies, including data protection and consumer rights.
Customer Service: Maintain positive relationships with clients, balancing the need for recovery with providing excellent customer service.
Financial Records: Update financial systems with recovered payments and track outstanding balances.
Collaboration: Work with other departments (e.g., sales, customer service, legal) to resolve issues related to debt recovery.

Skills and Qualifications:

Experience: Previous experience in debt recovery, collections, or a financial role is preferred.
Communication: Strong written and verbal communication skills, with the ability to negotiate and resolve conflicts effectively.
Analytical: Ability to assess customer accounts and prioritize recovery efforts.
Detail-Oriented: Accuracy in maintaining records and understanding financial data.
Problem-Solving: Strong conflict-resolution and negotiation skills.
Time Management: Ability to manage a high volume of cases and meet deadlines.
Legal Knowledge: Understanding of legal processes related to debt recovery and consumer

Skills

Debt Collection Communication Skills Compliance Management

Job Details

Industry:

Recruitment / Employment Firms

Functional Area:

Accounts, Finance & Financial Services

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Experience:

5 Years - 7 Years

Apply Before:

Jan 27, 2025

Posting Date:

Dec 26, 2024

HRSI

Recruitment / Employment Firms · 11-50 employees - Lahore

Human Resource Solutions International (HRSI) was constituted in early 2004 and today we are amongst the leading HR solution providers and Executive Search firms in Pakistan. We are privileged to be considered premier human resource solutions for our clients; we perform the role of being a distanced HR department for our clients, carefully analyzing and fulfilling all their needs. rnOn the Executive Research front, HRSI assists over 70 MNCs & Blue Chip clients in Pakistan, Southeast Asia & UAE operating in 20 different Industry verticals. HRSI is also an exclusive partner of “The International Executive Search Federation (IESF)”; world’s largest executive search network, with an alliance of leading executive search firms, in 43 countries. Therefore, HRSI excels in providing global reach via local partnerships.