Posted Jun 05, 2025 394 views Report Job
We're seeking a highly skilled and customer-focused Chat Support Representative to join our team at Hunters Hub. As a Chat Support Representative, you will provide exceptional support to our customers via Facebook chat, resolving their inquiries and concerns in a timely and professional manner.
Key Responsibilities:
1. Respond to customer inquiries and concerns via Facebook chat in a timely and professional manner.
2. Provide accurate and helpful solutions to customer questions and issues.
3. Build strong relationships with customers through excellent customer service and support.
4. Document customer interactions and maintain accurate records.
5. Meet or exceed performance targets and metrics.
Requirements:
1. Excellent communication and interpersonal skills.
2. Ability to work in a fast-paced environment and prioritize tasks effectively.
3. Strong problem-solving and analytical skills.
4. Proficiency in Facebook chat support tools and technology.
5. Ability to type accurately and efficiently.
Preferred Qualifications:
1. Experience in customer support or a related field.
2. Knowledge of Facebook chat support best practices.
What We Offer:
1. Competitive salary and benefits package.
2. Opportunities for professional growth and development.
3. Collaborative and supportive team environment.
4. Recognition and rewards for outstanding performance.
Equal Opportunity Employer:
Hunters Hub is an equal opportunity employer and welcomes applications from diverse candidates.
Job Details
Hunters Hub
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