Posted Jul 02, 2025 158 views Report Job
We are seeking a proactive and customer-focused Chat Agent to handle live chat support and assist customers with their queries in real-time. The ideal candidate should have strong written communication skills, the ability to multitask, and a customer-first mindset.
Key Responsibilities:
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Respond promptly to customer inquiries via chat.
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Provide accurate product/service information.
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Resolve customer issues efficiently and professionally.
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Document conversations and update records.
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Collaborate with other departments to resolve complex queries.
Requirements:
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Strong written English communication skills.
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Prior experience in customer support or live chat is a plus.
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Ability to handle multiple chats simultaneously.
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Tech-savvy with problem-solving skills.
Skills
Job Details
IMC Certification
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