Amazon Virtual Assistant

Insta Mart Ltd is looking for a dedicated Amazon Virtual Assistant to support its growing e-commerce operations. This role involves conducting product research, optimizing listings, and ensuring excellent customer service while leveraging tools like Jungle Scout and Helium 10. The ideal candidate should possess strong data analysis skills and be adept at identifying trends to enhance product visibility and sales performance. This role does not require team management, allowing the individual to focus solely on the tasks critical to driving product success in the competitive Amazon marketplace. Fresh graduates are encouraged to apply, as this position offers a fantastic opportunity for individuals looking to kickstart their careers in e-commerce.

Responsibilities

Analyze sales data, customer behavior, and performance metrics for products listed on Amazon to inform strategic decisions.
Identify trends and insights that facilitate the optimization of product listings, pricing strategies, and inventory management.
Develop and maintain dashboards to track key performance indicators (KPIs) such as click-through rates (CTR), conversion rates, and profitability.
Conduct thorough keyword research to optimize product titles, bullet points, and descriptions, enhancing organic search rankings.
Monitor and analyze the effectiveness of Amazon PPC campaigns, providing actionable insights and recommendations to maximize return on investment.
Identify underperforming products and propose strategic improvement plans to enhance their performance.
Perform comprehensive market research to benchmark product performance against competitors, ensuring competitive advantage.
Stay updated on Amazon marketplace trends, policies, and changes to ensure product compliance and adapt strategies accordingly.
Collaborate closely with product development teams to ensure alignment between product features and market demand.
Partner with the supply chain team to effectively manage inventory levels, preventing stockouts or overstocking scenarios.
Work in tandem with the customer service team to address and resolve negative reviews, thereby improving overall customer satisfaction.
Conduct A/B testing on product images, pricing models, and promotional strategies to evaluate their effectiveness and implement iterative improvements.
Assess the impact of changes made based on A/B test findings and suggest further enhancements to optimize product performance.