Senior Student Training Consultant
Institute of Innovation and Professional Development (IIPD)
Multiple Cities, Pakistan
Posted Apr 27, 2025 489 views
You will be the first point of contact for potential learners—guiding them through their decision-making journey with empathy, product knowledge, and confidence. You’ll convert walk-ins, calls, and digital leads into confirmed enrolments while maintaining the highest standards of customer satisfaction and institutional integrity.
Key Responsibilities:
- Convert walk-in, telephonic, and online leads into confirmed student enrolments.
- Provide accurate and clear counselling on IIPD’s technical and professional training programs.
- Conduct follow-ups to maximize lead conversion and reduce inquiry drop-offs.
- Deliver personalized consultation for students, working professionals, and industry clients.
- Maintain strong knowledge of course structures, benefits, fees, and value propositions.
- Handle objections and concerns with patience, empathy, and solution-oriented thinking.
- Track and update daily progress on CRM tools, spreadsheets, and reporting software.
- Maintain up-to-date student records, feedback forms, and performance logs.
- Support marketing activities, seminars, university visits, and open house events when required.
- Work closely with trainers, business development, and digital teams to align goals.
Required Skills & Traits:
- Proven experience in student counselling or academic sales (language or training background preferred).
- Excellent verbal and written communication in English and Urdu.
- Strong understanding of student behavior, motivation, and career aspirations.
- Highly organized, self-motivated, and result-driven personality.
- Proficient in MS Office, CRM tools, email communication, and digital documentation.
- Strong listening, problem-solving, and negotiation skills.
- Ability to multi-task under pressure and deliver results in a fast-paced environment.
- Team player with a service-driven and ethical approach.
Why Join IIPD Global?
- Be part of an international brand shaping the future of training and skill development.
- Enjoy a supportive team environment focused on impact, innovation, and growth.
- Access continuous learning opportunities in automation, IT, and career development.
- Contribute to a mission-driven organization empowering Pakistan’s youth and professionals.
Skills
Job Details
Institute of Innovation and Professional Development (IIPD)
Dubai based Training institute
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