Billing Coordinator

DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. . Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook..What you’ll do as the Billing Coordinator:Employees employed in the role of Billing Coordinator shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.To perform this . The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Process all pertinent individual customer invoices each day with 100% accuracy.Resolve and respond to all “rejected” invoices in a timely manner.Maintain and reconcile specific accounts to insure all invoices have been billed and will be paid as agreed.Accurately prepare daily, weekly, or monthly spreadsheet billingsProcess all other forms of billings as needed (paper, electronic, manual)Provide daily support for entire DepartmentMaintain and act upon issues sent to the Credit email boxes. This includes written and verbal communication with customers, Credit, and our Sales Teamswa.Entice all customers to move to some sort of electronic billing (EDI, E-invoicing, etc.) to reduce costs and prevent “lost” invoicesDaily processing of invoices on individual accounts. Need to research and resolve problem issues by understanding their systems, requirements and by corresponding with the customer and Sales Department.Reconciling and Maintaining of Specific Customer accounts:Daily emails to specific end users and their manager. Resolve problem issues and re-bill as needed. Process credit adjustments as required. Apply credits and payments as needed.Process daily emails into the Tax-Exempt Credit email box as needed. Understand how the taxing works in each state. Modify orders as needed. Follow up with Sales and Tax Manager as neededWhat you will bring to the team:.Computer proficiency required, including advanced proficiency in MS Excel.Ability to develop a positive working relationship with customers and other departments.Possess excellent oral and written communication skills with an emphasis on email etiquette.Organizational and follow up skills are a must. Ability to multi task as needed and to think outside the box. Attention to detail and being able to recognize issues before they happen (reading between the lines)Ability to be accurate while obtaining daily goals.Zones offers a comprehensive Benefits packageAt Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our team members, including health insurance coverage for parents, spouse, and children, life insurance, voluntary pension fund scheme, EOBI, and on the house free quality food, gym, and much more. We embrace equal employment opportunity, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture.If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.