Assistant Manager People Services

Job Summary

Karandaaz Pakistan (KRN), a not-for-profit organization headquartered in Islamabad and registered under Section 42 of the Companies Act 2017, is seeking a dedicated Assistant Manager (AM) People Services to join its People Services Department. Reporting directly to the Head of People Services, this role is essential for managing HR data, analytics, and financial calculations to ensure accurate and insightful reporting that supports strategic decision-making. The Assistant Manager will also lead the annual budgeting process for People Services, manage compensation frameworks, conduct cost analyses, and ensure compliance with organizational policies and labor laws. This position offers a unique opportunity to contribute to Karandaaz’s mission of fostering an inclusive, green, and sustainable financial and digital ecosystem.

Key Responsibilities

The Assistant Manager will collaborate closely with the Finance team to prepare and manage the annual HR budget, ensuring precise financial forecasting, cost-benefit analysis, and optimal resource allocation. Tracking and reporting employee-related costs—including salaries, benefits, and other HR expenses—will be handled with accuracy.

Supporting payroll processing, compensation structuring, and benefits administration in coordination with relevant teams is a core function. The role involves monitoring and reporting on key People metrics such as headcount, turnover, employee engagement, and cost analysis to provide actionable insights.

The Assistant Manager will provide analytical support for workforce planning, recruitment strategies, and resource allocation to enhance organizational efficiency. Partnering with department heads, the role will align talent strategies with business objectives by offering data-driven insights on workforce planning, engagement, and retention.

Managing HR operations is another key responsibility, including maintaining employee records, overseeing probation periods and agreements, and ensuring compliance with labor laws. The Assistant Manager will assist in managing the performance management cycle, including goal-setting, mid-year reviews, and annual evaluations.

Driving employee engagement initiatives by implementing policies that foster a positive workplace culture and boost productivity is expected. The role also oversees the employee separation process, ensuring compliance with exit formalities, conducting separation interviews, and analyzing trends to inform retention strategies.

Maintaining staff databases for timely reporting and accessibility of critical HR data is essential. The Assistant Manager will support updates and revisions to HR policies and procedures to reflect best practices and organizational needs.

Additionally, the role involves assisting with internal and external HR audits to ensure compliance and readiness, leading the adoption and transition of new HR technologies and system implementations, and ensuring full compliance with employment laws, company policies, and HR operational best practices.

Other duties may be assigned to support the smooth functioning of the department and the organization.

Required Qualifications

Candidates should hold a Bachelor’s or Master’s degree in Human Resources Management, Business Administration, or a related field. Specialized qualifications in HR or data analytics are advantageous.

Applicants must have 4 to 6 years of relevant experience in HR operations, analytics, or business partnering, demonstrating progressive responsibility. A strong understanding of lean and non-profit organizational environments is preferred.

Comprehensive knowledge of Pakistan’s employment laws and compliance requirements is essential. Proficiency in HRIS systems, Google Suite, and Microsoft Office—with advanced Excel skills—is required.

Candidates must demonstrate proven ability to manage HR data, budgets, and financial forecasting. Excellent verbal and written communication skills, high attention to detail, and the ability to handle confidential information with discretion are critical.

Strong problem-solving skills with a data-driven approach to decision-making, along with the ability to take initiative, work independently, and drive continuous process improvements, are necessary.

Karandaaz Pakistan fosters a culture based on the values of Integrity, Diversity, Entrepreneurship, Appreciation, and Learning Acumen (IDEAL). The organization is committed to creating a great workplace and encourages applications from individuals who share its passion and dedication to its mission.

This is a full-time position based in Islamabad, classified as Grade 6. Interested candidates aligned with Karandaaz’s vision and values are encouraged to apply by 20 June 2025. Karandaaz is an equal opportunity employer welcoming applications from all population groups.