Job Summary
We are seeking a dedicated Customer Sales Representative to join our team at our North Nazimabad office. This full-time, onsite role primarily focuses on converting leads generated through our website into confirmed sales while providing exceptional customer support throughout the entire customer journey. The position requires working the night shift from 8:00 PM to 4:30 AM and is preferably suited for male candidates. Ideal candidates will possess strong communication skills, a customer-oriented mindset, and relevant experience in sales and customer service. We offer a competitive salary package along with a supportive and dynamic work environment.
Key Responsibilities
- Convert leads generated via the company website into successful sales, ensuring targets are met or exceeded.
- Deliver outstanding customer support by guiding clients through the sales process and addressing their needs promptly.
- Collaborate closely with both sales and customer support teams to maintain consistent, high-quality service standards.
- Provide valuable feedback on customer trends and insights to assist in the continuous improvement of company products and services.
- Resolve customer issues or concerns quickly and effectively to maintain customer satisfaction and loyalty.
Required Qualifications
- Minimum education level of O Levels/Matric or higher.
- Excellent English communication skills, including strong verbal abilities and active listening.
- Proven experience in sales and customer service, preferably within a related industry.
- Strong interpersonal skills with the ability to build and maintain positive relationships with customers and team members.
- Demonstrated problem-solving capabilities and a customer-focused approach to work.
- Ability to work independently as well as collaboratively within a team environment.
- Proficiency in computer use and familiarity with office software applications.
Preferred Qualifications and Benefits
- Competitive monthly salary ranging from Rs50,000 to Rs90,000, supplemented by performance-based incentives and bonuses.
- Access to comprehensive training programs aimed at enhancing professional skills and career growth.
- A supportive, engaging, and dynamic workplace culture that encourages teamwork and personal development.
This position presents an excellent opportunity to advance your career in sales and customer service within a vibrant and customer-centric organization. If you meet the qualifications and are eager to contribute your skills to a growing team, we encourage you to apply for this role.