Receptionist

Job Summary
We are seeking a professional and personable Receptionist to serve as the first point of contact for our organization. This role involves welcoming visitors, managing communications, and providing essential administrative support to ensure smooth daily operations. The ideal candidate will have excellent interpersonal skills, be highly organized, and capable of handling multiple tasks efficiently in a fast-paced environment. This is a full-time position offering a monthly salary of Rs25,000.00.

Key Responsibilities
- Greeting Visitors: Warmly welcome all visitors to the office, respond to their inquiries, and direct them to the appropriate person or department promptly and courteously.
- Answering Phones: Manage incoming calls professionally by answering questions, taking accurate messages, and transferring calls to the relevant staff members.
- Scheduling Appointments: Coordinate and manage appointments for clients, customers, or staff using scheduling software or a physical appointment book, ensuring efficient time management.
- Managing Correspondence: Sort and distribute incoming mail, handle email inquiries, and forward communications to the appropriate departments or individuals in a timely manner.
- Maintaining Reception Area: Keep the reception area clean, organized, and inviting. Ensure that reading materials are available and the environment remains welcoming for visitors and employees alike.
- Assisting with Administrative Tasks: Provide general administrative support including typing, filing, photocopying, and data entry as required to assist various departments.
- Handling Payments: Process payments for services or products, accepting cash, checks, or credit card payments, and issue receipts accurately and efficiently.
- Providing Information: Offer clear and accurate information about the company, its services, and policies to visitors and callers, enhancing their overall experience.
- Managing Supplies: Monitor inventory levels of office supplies such as stationery, printer cartridges, and refreshments for the reception area, placing orders as needed to maintain stock.
- Security: Oversee visitor access by issuing visitor badges and adhering to security protocols to ensure the safety and security of employees and guests within the premises.

Required Qualifications
- Proven experience in a receptionist or front-desk role, preferably in a corporate or office environment.
- Excellent verbal and written communication skills in English and local languages.
- Proficiency in using telephone systems, scheduling software, and basic office equipment such as photocopiers and printers.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Professional appearance and demeanor with a friendly and approachable attitude.
- Basic knowledge of handling payments and issuing receipts.
- Ability to maintain confidentiality and adhere to security protocols.

Preferred Qualifications and Benefits
- Familiarity with office management software and email systems is an advantage.
- Experience in customer service or administrative support roles will be considered a plus.
- A supportive work environment with opportunities for professional growth.
- Competitive monthly salary of Rs25,000.00 for full-time employment.

This role is essential to maintaining a positive first impression of our company and ensuring the smooth operation of front-office activities. If you are organized, customer-focused, and eager to contribute to a dynamic team, we encourage you to apply.