Sales Executive (Female)-REMOTE

Rapid Supplies General Trading

巴基斯坦

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Job Summary
We are looking for a motivated and customer-focused female Sales Executive to join our team in a fully remote capacity, preferably based in Pakistan. This role is ideal for individuals comfortable with virtual communication and who maintain a professional approach to remote work. The Sales Executive will handle sales and client interactions through multiple digital channels while ensuring exceptional customer service by monitoring call quality. Fresh graduates are encouraged to apply, especially those with some background in customer service or sales. The working hours are from 10:00 AM to 7:00 PM, Monday through Saturday, with immediate joining. Compensation will be competitive and aligned with the candidate’s experience and qualifications.

Key Responsibilities
- Respond promptly and effectively to customer inquiries via phone, email, and chat.
- Assess client needs to recommend suitable products and services that match their requirements.
- Develop and nurture long-term relationships with customers to promote repeat business and loyalty.
- Convert leads into successful sales while identifying opportunities for upselling and cross-selling.
- Monitor recorded customer service calls to assess quality, tone, and adherence to company policies.
- Document findings from call assessments and provide constructive feedback to enhance service delivery.
- Collaborate with team members to continuously improve overall customer service standards.

Required Qualifications
- Female candidates only.
- Bachelor’s degree is mandatory; fresh graduates are welcome to apply.
- Proficiency in both written and spoken English and Urdu.
- Ideally, up to 2 years of experience in customer service or sales; however, fresh graduates with relevant skills are encouraged.
- Strong verbal and written communication skills.
- Self-driven and disciplined, with a strong work ethic suited for remote work environments.
- Excellent interpersonal skills and emotional intelligence to manage client interactions effectively.
- Detail-oriented with a commitment to maintaining high-quality standards.
- Proactive problem-solving skills to address client concerns efficiently.

Preferred Qualifications and Benefits
- Prior experience in customer service representative (CSR) or sales roles is preferred but not essential.
- The role offers a 100% remote work setup, providing flexibility and promoting work-life balance.
- Join a positive, collaborative, and inclusive work culture that supports ongoing professional development.
- Access to training programs and opportunities for career advancement within the company.
- Competitive salary package based on qualifications and experience.

This full-time position presents an excellent opportunity for candidates seeking to establish or grow their careers in sales and customer service within a supportive and flexible remote work environment. Immediate joining is available for qualified applicants who meet the criteria.